Shipping & Packaging
- All orders are processed with 72 hours pending payment verification.
- Free Shipping is available on Australian orders of $80 or more. We use Australia Post; Parcel post. All other orders will incur a $8 fee and will be sent to you by Australia Post, parcel post. Please refer to austpost.com.au for delivery times.
- For faster delivery Express post shipping is available for $10 for express post zones.
- International orders are sent by Australia Post Registered mail for $20. Please note international order may attract customs duties and taxes. As the recipient you are liable for all import duties, customs and Local sales taxes.
- Cancellations & redirections - Once an order is submitted we are unable to change or cancel the order. Please refer to our returns and exchanges policy.
- We are unable to redirect orders once they have been dispatched.
- Your purchases will be individually packaged into custom made Peter Lang gift boxes. Except for Sale items which will to delivered with satin pouch.
- Peterlang.com.au accepts VISA, MASTERCARD, DIRECT DEBIT, PHONE FOR PAYMENT or PAYPAL.
- All prices shown are in Australian Dollars. All purchase transactions and shipping costs will be calculated and processed in Australian Dollars.
Checking the status or your order
- You may check the status of your order by logging into your Peter Lang account in MY ACCOUNT tab. You can also update your personal information and shipping address in this tab.
- Once you have placed your order you will receive a confirmation email. If you do not receive this email please contact us at firstname.lastname@example.org